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H+CO - FAQ's

STORE AND SHOWROOM

WHY IS YOUR RETAIL STORE CLOSED?

WHAT IS A SHOWROOM APPOINTMENT

WHAT ARE THE SHOPPING OPTIONS AT H+CO?

SHIRTS

TROUSERS

SUITS

CORPORATE UNIFORMS

DO YOU MAKE CORPORATE UNIFORMS ?

WEDDINGS

DO YOU HAVE SUITS FOR WEDDINGS?

WHAT IS A WEDDING CONSULTATION ?

APPOINTMENT SHOPPING

WHAT IS A TRAVELLING TAILOR APPOINTMENT ?

WHAT IS A SHOWROOM APPOINTMENT ?

WHAT TO EXPECT FROM YOUR APPOINTMENT ?

HOW CAN I MAKE AN APPOINTMENT ?

CAN I BOOK A GROUP APPOINTMENT?

TAILOR-MADE SUIT

WHAT IS A TAILOR-MADE SUIT?

WHAT ARE THE DESIGN OPTIONS FOR MY TAILOR-MADE SUIT?

HOW LONG WILL IT TAKE TO MAKE MY TAILOR-MADE SUIT?

WHERE WILL MY SUIT BE MADE?

WHAT SUIT FABRICS CAN I CHOOSE FROM?

WHAT IS A SUPER/S NUMBER WHEN REFERRING TO FABRIC AND WHAT DOES IT MEAN?

HOW DOES THE FITTING PROCESS WORK?

SHOULD I TAKE A SECOND PAIR OF TROUSERS WITH MY SUIT?

PAYMENT & GIFT VOUCHERS

WHAT ARE YOUR PAYMENT OPTIONS?

DO YOU SELL GIFT VOUCHERS?

SUIT ADVICE

HOW CAN I BEST CARE FOR MY NEW SUIT?

I HAVE NO IDEA WHAT KIND OF SUIT I WANT – CAN YOU HELP ME?

SHIPPING

WHERE DO YOU SHIP TO?

WHAT ARE YOUR SHIPPING RATES?

HOW CAN I TRACK MY ORDER?

WHAT ARE YOUR SHIPPING METHODS?

TRACKING YOUR DELIVERY

RETURNS, REFUNDS AND EXCHANGE POLICES

RETURNS

FAULTY ITEMS

SALE ITEMS & MULTI-BUY OFFERS

SPECIAL EXCEPTIONS